Frequently Asked Questions

Three questions marks.
  • Patients need to bring their KSU Student ID, health insurance card, and driver’s license to each appointment. First-time patients will need to complete the following forms available for download here.

  • As a KSU Student, office visits are included as part of the Student Health Services fee. Any additional services you receive as a part of your care will be billed to your insurance.

  • WellStar Medical Group participates in most major insurance plans. For a complete list of insurance plans we participate in, please call 470-245-9998 or email us at

  • As a KSU Student, office visits are provided at no charge as part of the Student Health Services fee. Any additional costs associated with your appointment can be discussed with a provider and the provider will work with you to explore self-pay options.

  • Yes. Kennesaw State University’s Student Health Insurance Plan (SHIP) is underwritten by UnitedHealthcare Insurance Company and is administered by UnitedHealthcare Student Resources. Our plan is in compliance with all current reform requirements mandated by the Affordable Care Act and meets the requirements of the individual mandate that individuals must have health insurance. The health plan selected by the University System of Georgia is the UnitedHealthcare Choice Plus plan. Students wishing to enroll in the plan may do so during open enrollment each semester. Detailed information on the plan is available at

  • The Student Health Services clinics will open on August 10 on both campuses for comprehensive primary care services and telehealth visits. Online-only students who live off-campus will not be assessed the mandatory Health Fee and must opt-in to the Health Fee to access these services. Students can opt-in to the Health Fee when they schedule their first appointment. Please do not go to the Student Health Services clinic without calling first.